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Return Policy
30 Day Satisfaction Guarantee
If you are not completely satisfied with WaterWorks, return it, along with proof of purchase, within 30 days for a full refund (less shipping and handling). Your refund will be credited to your charge or debit account.

PLEASE NOTE: The 30 Day Money Back Guarantee is ONLY AVAILABLE to customers who order directly through our web site. For orders placed through,, or, Money Back Guarantee and will be limited by the, and sales terms.
  • 1 Year Warranty
Warranty Statement
If, within the first year from date of purchase, WaterWorks has any defects, replacement parts will be issued.

Warranty Terms
The completed warranty information must be registered in order to validate the warranty. Please register on line at or mail warranty card. Warranty does not cover product abuse.

Instructions for Warranty Returns and Replacements
If the Stainless Steel Nozzle is defective, you must return the defective nozzle in order to receive a replacement at no charge. If any damage or defects occur for any reason, discontinue use immediately. Instructions for returns are listed on the packing list delivered with your product.

If any Accessory (loop, s-hook, hose, water container or hose clamp) fails or is defective, replacements will be provided for the cost of shipping and handling only. Accessories do not have to be returned. Contact customer service at 1-866-525-1969 or

Need Replacement Parts?
If your WaterWorks is out of warranty you can order our most commonly requested accessories here.

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